Dear Customer,
We are an Indian based company who have been in the market for quite some time. You may learn more about us and our product by visiting www.notionink.com. We have a fullproof, one year "Swap Warranty". If you ever come across any complaints with the Able device, NotionInk will send you a fully functional device first, no matter where you are . After you're satisfied with its performance, we arrange a reverse pick up for the non-functional unit. Our office is based in Bengaluru where we have our core support team who will answer your queries and feedback at +91 8861196234 . Thank you for enquiring.