In case you have used SD cash with multiple expiry dates to place an order and the order is partially/fully cancelled, the SD cash with the farthest expiration date will be refunded first and then the second farthest and so on.
Please drop us an e-mail at help@snapdeal.com with your order ID and the reason for cancellation. For all valid reasons, we will cancel your order and initiate a refund of your money.
Please visit our Terms of Sale page for more details on the cancellation policy.
Yes, SD Cash has an expiry date. Depending on the reason due to which SD Cash has been credited to your account, it is assigned a specific expiry date. You may check the expiry date of your SD Cash under My SD Cash section in your profile. You need to be logged into your account to view this.
Please drop us an e-mail at help@snapdeal.com or fill in our Contact Us form with your transaction details and we will look into it immediately.
1. Visit http://www.snapdeal.com/info/orderStatus
2. Enter your order ID and mobile number/e-mail ID
Shipping charges are waived off if your total cart value for products (not deals) is Rs. 300 or above. Shipping charges of Rs. 30 apply if your product cart value is less than Rs. 300.
There are no delivery charges.
You can check your SD cash balance here: http://www.snapdeal.com/mysdcash. You should be logged in to access this information.
Don't worry. Here's what you need to do: