FAQs
General
Q
What is SnapDeal?
A
SnapDeal is India's biggest daily deals website. We offer up to 90% off on Restaurants, Spas, Beauty Services, Travel, Adventure Sports, and more. SnapDeal is offering deals in 20 cities including Delhi, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata and Pune.
Q
Do I need to subscribe before buying any deal?
A
No, you can buy the deal without subscribing with us. Just click the "Buy" button and fill in your email id and mobile no & make the payment online. We'll send you a SnapDeal voucher over email and SMS.
Q
Is it mandatory to use the voucher same day of buying?
A
Most of our deals carry over 1 month validity, so you can use it at your leisure. But don't forget to check Fine Prints and voucher expiry dates.
Q
What if I need to receive daily deal alerts running in my city?
A
You need to subscribe to our Newsletter and SMS alerts. You can also subscribe to our RSS feeds or follow us on FaceBook.
Deals
Q
What types of deals does SnapDeal offers?
A
SnapDeal offers upto 90% discounts on dining, beauty and health services, travel, entertainment, weekend gateways and much more.
Q
How do I redeem my voucher?
A
After payment is successful, voucher is sent to your email and mobile no. Please show your SnapDeal Voucher (Print/SMS) at the merchant location and pay the remaining amount.
Q
Can I suggest deals that I am interested in?
A
Yes, please feel free to drop us an email at help@snapdeal.com
Q
Can I buy more than 1 voucher? Can I redeem multiple vouchers at the same time?
A
Yes, you can buy more than 1 voucher unless the Fine Prints for any deal explicitly restrict the use of more than 1 voucher.
Q
I missed yesterday's deal, can I still get one?
A
Once the deal is moved from the main deal, we keep it open in Last Minute deals for 2 or 3 days. If it exists there, you can buy.
Q
I made the payment. Where is my voucher?
A
After payment is successful, voucher is sent to your email and mobile no. If you can't see the voucher there, please contact us at help@snapdeal.com
Q
Do I need to print my voucher?
A
No, you can carry the voucher SMS or Print to redeem the voucher.
Q
Will this include tax and tip?
A
Please check the Fine Prints carefully before buying a deal.
Q
Do you offer deals in my city?
A
We offer deals in more than 20 cities. Please visit www.SnapDeal.com to find deal in your city.
Q
What if I miss the expiry date of the voucher? Will I be eligible for a refund?
A
No. All the customers are requested to redeem the voucher before it expires.
Q
In case of Restaurant deal, can I use this for alcohol?
A
Please check the Fine Prints carefully before buying a deal.
Q
Can I combine SnapDeal offer with other special offers at the outlet?
A
Please check the Fine Prints carefully before buying a deal.
Payment
Q
How can I pay at Snapdeal?
A
The different payment options are:
- Credit card
- Debit card
- Cash card
- Internet enabled online bank account
- Pay by Phone: Call 011- 4537 1100
Q
Is it safe to use my credit card on this site?
A
Transactions on Snapdeal are very safe. We use the best-in-class security and the transactions done are secure. We use SSL data encryption which protects the information from being viewed by unauthorized individuals.
Q
I don't have a credit/debit card. Can I still buy a deal?
A
Sure you can. You can either use an internet enabled bank account or a cash card. You can also avail the Cash on Delivery service available on select deals.
If you are apprehensive about making an online payment, you can call us at 011-4537 1100 and pay by Phone using secure payment process.
Q
How do I cancel a transaction or get the refund?
A
In case of any discrepancies we will refund the money, provided that the reasons are valid. Please call us at 011-4537 1100 (9am to 11pm, 7 days a week) or write to us at help@snapdeal.com. We will be more than happy to assist you within the applicable limits. Please read the 'Fine Prints' of each deal before buying the deal.