Extended Warranty Pack for Mobile White(Greater than MRP 30000) is 1 Year Extended Warranty, Buy this voucher for Mobile with MRP (Greater than MRP 30000), Unlimited Repairs without visiting service centre, Buy this warranty either at the time of buying new Mobile or within 3 months from new Mobile purchase date (Extended warranty period starts after expiry of Manufacturing warranty Only), Register voucher PIN within 30 days from the date of purchase of this service, All major Mobile Brands are supported (Apple, Blackberry, HTC, HCL, Devante, Samsung, Sony, Micromax, LAVA, Karboon) No Diagnosis Fee is charged, No charge in case parts are replaced, Get your Mobile repaired/replaced within just 7 days, Free pickup and drop facility, The Extended Warranty is provided by Aegean Infotech Pvt Ltd. and not by the original Equipment Manufacturer.
FAQ's for Extended Warranty on Mobile Phone
1. Why do I need to buy Extended Warranty from Snapdeal.com?
Manufacturers provide warranty on their products for a very limited period of time. After that period is expired, you are at risk of spending thousands of rupees if your product fails and needs a repair or replacement. With an Extended Warranty Pack, you can extend the length of warranty to 1 (one) extra year, thus protect yourself from spending thousands of rupees in the event your product fails.
2. How long after my Mobile Phone purchase date can I purchase this Extended Warranty?
For new Mobile Phones, you can buy a WarrantyBazaar.Com Extended Warranty Pack either at the time of buying new Mobile Phone or within 90 (ninety) days from new Mobile Phone purchase date.
3. Can I purchase extended warranty for my Mobile Phone even if I have not purchased a Mobile Phone from Snapdeal.com?
You can buy extended warranty from Snapdeal.com for any Mobile Phone within 90 (ninety) days from the purchase date of the Mobile Phone.
4. What all is covered under Extended Warranty?
a) You can extend the term of your coverage for up to additional 1 (one) year
b) Your product is covered for mechanical and electrical failures of Mobile Phone that occur during normal use. Your product is covered for mechanical and electrical failure, normal wear and tear and environmental factors such as heat, dust, and humidity are not covered.
c) You are entitled to UNLIMITED repairs during the Extended Warranty period. Every time your product fails, contact us and we will repair it or replace it with an equivalent product at our sole discretion, which will be non debatable.
d) Your mobile phones are repaired at an authorised service centre near you.
e) 9/6 (9:30 AM to 6:30 PM) customer support from Toll Free Number 1-800-102-9991
f) Your Extended Warranty Pack transferable to subsequent users of the phone registered only / owners but not to other mobile phones.
5. Which Mobile Phones are covered?
All major Mobile Phone Brands are supported like (Apple, Blackberry, HTC, Karbonn, Lava, LG, Micromax, Motorola, Nokia, Samsung, Sony, Spice)
6. Where do I go to get my Mobile Phone repaired?
Any service centre authorised by can repair your mobile phone. To find authorised service centre nearest to you Authorised Service Centre or Call us at Toll Free Number 1-800-102-9991
7. What is not covered?
Accessories like battery, charger, hands free, memory card, SIM/UIM card, data cable etc.
a) Any loss due to attempting Software upgrade or installation of third party applications etc.
b) Any loss occurred to Mobile Phone due to negligence, ignorance and non-compliance by customer.
c) Any physical damage, like scratches, cracks, fractures, spillage, corrosion, burn, oxidation and breakage of Housing, LCD panel and Digitiser.
d) Any accidental or intentional damage due to Water, any liquid, drop, abuse and misuse.
e) Any loss due to act of God, Fire, Flood, War, Earthquake, Act of Violence, Stolen, lost, or any other similar occurrences.
f) It does not cover if Model Number or Serial Number or IMEI/ESN number sticker of the Mobile Phone is removed, altered, damaged, defaced, smudged or erased unless valid proof of manufacturer is furnished denoting such changes.
g) If the model No. or serial no. or IMEI/ESN no. sticker of product is not matching with our collected data which were captured during registration or stored information in the Mobile Phone Device then warranty will be null and void.
h) Any attempt to open Mobile Phone or repair by unauthorised service centre or repair by unauthorised service personnel.
i) Any loss due to virus, short circuit, explosion of battery, non compatible accessory used by customer.
j) Service support to other country except India.
k) Defect is the result of physical breakage, electric connection or electrical faults external to the product(s).
8. Under what circumstances will my Extended Warranty be Void?
a) In case Model Number or Serial Number or Part Number sticker of the Mobile Phone is removed, altered, damaged, defaced, smudged or erased unless valid proof of under warranty service by manufacturer is furnished denoting such changes.
b) If the Model Number or Serial Number or Part Number sticker of product is not matching with our collected data which were captured during registration or stored information in the Mobile Phone Device then warranty will be null and void unless valid proof of under warranty service by manufacturer is furnished denoting such changes.
c) Unauthorised personnel or Service Centre attempted to repair the Mobile Phone.
d) Required documents are not provided.
e) Reason for Mobile Phone failure is excluded from the coverage as mentioned in the Terms and Conditions of Extended Warranty Certificated.
f) In case the Service support was taken in any other country except India.
9. What kind of parts are used for Extended Warranty repairs?
Only high quality parts sourced from verified suppliers will be used. All parts are internally tested to ensure only best quality is provided. Repairs are performed by authorised Repair Service Personnel.
10. How many Warranty Service can I make within 1 (one) year coverage of Extended Warranty?
There is no limit to the number of warranty services that can be made against Extended Warranty within the 1 (one) year coverage period.
11. What happens if my Mobile Phone cannot be repaired?
In that case, it will be replaced with an equivalent product at our sole discretion, which will be non debatable.
Terms & Conditions:
1. Extended Warranty service once purchased cannot be cancelled or returned
2. Once extended warranty is registered to a Mobile Phone, it cannot be transferred to another Mobile Phone
3. You must register your Extended Warranty within 30 days from the date of purchase on Toll Free Number 1-800-102-9991
4. Extended warranty needs to be purchased either at the time of purchase or within 90 Days from purchase date of new Mobile Phone
Process:
1. Buy Extended warranty voucher from Snapdeal
2. Register PIN on Toll Free Number 1-800-102-9991
3. within 30 days of voucher purchase from Snapdeal.com
4. Customer Service Professionals will help you to Register your Mobile Phone and send Extended Warranty Certificate on you E-Mail id.
5. You can log your service request by calling on Toll Free Number 1-800-102-9991. The Customer Service Professional will help you log your Service call.
6. Visit an Authorised service centre near you to avail the repair support.
