Description: What qualities do you need to be a successful manager, and how can you develop
the qualities you already possess? Managers Who Make a Difference examines how managers’
perceptions about themselves shape their behaviour at work, and studies the ways in which people
can translate their ambition, sense of purpose, perseverance, confidence, and resourcefulness into
successful management. How can you train yourself to spot competences in others and build on them
to create an effective team? How do you achieve the right balance between adherence to existing
systems, and creative or experimental problem-solving? And do you have the people skills—the
ability to network extensively and build trust-based relationships—required to be a leader? Richly
illustrated with anecdotes and experiences of well-known managers, and with a broad array of tips and
self-assessment tools to sharpen your management skills, this book is a must read for all practising
and aspiring managers.
The IIM Ahmedabad Business Books bring key issues in management and business to a general
audience. With a wealth of information and illustrations from contemporary Indian businesses, these
non-academic and user-friendly books from the faculty of IIM Ahmedabad are essential corporate
reading.
About the Author T.V. Rao has been a Professor at IIM Ahmedabad for over twenty years. He was earlier the
L&T Professor of Human Resource Development at XLRI, the first Honorary Director of the
Academy of HRD, and an HRD Advisor to the Reserve Bank of India. He has worked as a shortterm
consultant to several world bodies and organizations both in India and abroad.
