Author_Details
Lori Randall Stradtman specializes in creating social media campaigns for brands. Lori was a keynote speaker at Blog world NYC May 2011 and she is a regular contributor to Social Media Examiner, Blog World and Lori holds professional associations with the PRSA and IABC and is in high demand for keynote speaking engagements.
About_Topic
Online reputation management includes every day listening, messaging and responding as well as online reputation management for special events, such as announcements or conventions. It can also involve crisis management using social media and other web properties
About_Book
Online Reputation Management for Dummies gives brands step-by-step instructions to create a solid, productive online reputation management system that will help achieve goals and equip brands to deal with any online reputation crisis that arises. It will cover:
• Considering culture, talent and goals when developing your online reputation management system
• Building your online reputation management team
• Researching your every day and your crisis SEO keywords
• Creating your reputation through listening, messages, images, videos, and other media
• Handling crises with social media, bloggers, influencers and responding immediately
Main_Blurb
Short_Blurb
TOC
Part I: Getting Started with Online Reputation
· Management
· Chapter 1: Understanding Online Reputation Management
· Chapter 2: Determining Your Online Reputation Management Approach
Part II: Organizing Your Teams
· Chapter 3: Creating Your Everyday Team
· Chapter 4: Recruiting Professionals for Your Crisis Team
Part III: Listening Is Love
· Chapter 5: Choosing Your Best Monitoring Tools
· Chapter 6: Researching Your SEO Keywords
· Chapter 7: Setting Up Your Listening Tools
Part IV: Establishing Your Reputation
· Chapter 8: Engaging Easily via Social Media
· Chapter 9: Claiming Your Brand Online
· Chapter 10: Creating Great Messages
· Chapter 11: Tapping In to Focused Interest Groups
· Chapter 12: Writing Your Way to the Top
· Chapter 13: Using Visuals to Spread Your Message
· Chapter 14: Discovering and Inspiring Brand Evangelists
Part V: Responding to Crisis: Your Step-by-Step Plan
· Chapter 15: Managing Escalating Issues
· Chapter 16: Managing a Crisis
· Chapter 17: Promoting Goodwill
Part VI: The Part of Tens
· Chapter 18: Ten Online Reputation Tips for Special Events
· Chapter 19: Ten Ways to Face plant Your Online Reputation
· Chapter 20: Ten Ways to Create Happy Fans
Concise_Desc
Online Reputation Management for Dummies gives brands step-by-step instructions to create a solid, productive online reputation management system that will help achieve goals and equip brands to deal with any online reputation crisis that arises.
Part I: Getting Started with Online Reputation
· Management
· Understanding Online Reputation Management
· Determining Your Online Reputation Management Approach
Part II: Organizing Your Teams
· Creating Your Everyday Team
· Recruiting Professionals for Your Crisis Team
Part III: Listening Is Love
· Choosing Your Best Monitoring Tools
· Researching Your SEO Keywords
· Setting Up Your Listening Tools
Part IV: Establishing Your Reputation
· Engaging Easily via Social Media
· Claiming Your Brand Online
· Creating Great Messages
· Tapping In to Focused Interest Groups
· Writing Your Way to the Top
· Using Visuals to Spread Your Message
· Discovering and Inspiring Brand Evangelists
Part V: Responding to Crisis: Your Step-by-Step Plan
· Managing Escalating Issues
· Managing a Crisis
· Promoting Goodwill
Part VI: The Part of Tens
· Ten Online Reputation Tips for Special Events
· Ten Ways to Face plant Your Online Reputation
· Ten Ways to Create Happy Fans