1. After Placing Order Kindly Send us the picture and caption you want to be printed on your Personalised Blue colour Photo Magic Mug to the mentioned email id - firstname.lastname@example.org mentioning your order no. details with your contact Mobile no. for any query 2. File Size Should Be Minimum 300kb. Please Send CLEAR & High Resolution Images. DO NOT SEND WHATSAPP OR EDITED PHOTOS 3. 80% of the image is hidden, rest 20% image is shown in the form of a dark sketch of blue colour, only when hot water is added all colors are visible. 4. We Dispatch the product in 48 hours if you want the design preview then please request on your email for Design Other Wise We Design The Product from our Side and Dispatch it. 5. It's just a Personalised Blue colour Photo Magic Mug until any hot liquid like tea or coffee is poured in - that's when it shows off your favorite photos ! Surprise your friends and family!