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Tele-Stress


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Rs. 1,775
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  • ISBN13:9781578200290
  • ISBN10:1578200296
  • Publisher:CRC Press
  • Language:English
  • Author:Stephen Coscia
  • View all item details
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  • ISBN13:9781578200290
  • ISBN10:1578200296
  • Publisher:CRC Press
  • Language:English
  • Author:Stephen Coscia
  • Binding:Paperback
  • Sub Genre:Stress Management
  • SUPC: SDL234716777

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Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with commonsense strategies.

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